Six Sigma Black Belt Certified Practice Exam

What do the terms "Forming, Storming, Norming, and Performing" describe?

1. Process variation reduction and improvement phases

2. Root cause identification and corrective action

3. Stages of team growth

4. Steps of the brainstorming process

The correct answer is: Stages of team growth

The terms "Forming, Storming, Norming, and Performing" describe the stages of team growth, as proposed by Bruce Tuckman in 1965. This model outlines how teams develop and evolve over time through a series of stages that reflect their interactions and collective dynamics. In the Forming stage, team members are introduced, establishing initial relationships and expectations. The Storming stage follows, marked by conflicts and challenges as individuals assert their ideas and roles, which is essential for growth. The Norming stage sees the team begin to resolve these conflicts and develop norms and cohesiveness, allowing for more collaborative work. Finally, in the Performing stage, the team functions at a high level, focusing on achieving goals and maximizing effectiveness. This model is crucial for understanding group dynamics and facilitating teamwork, which is fundamental in Six Sigma and other collaborative methodologies. This understanding helps teams navigate their development effectively to enhance performance and achieve objectives.